Data Retrieval Tools That Check the Right Boxes for CRAs 

Your data provider's tools are a big part of building efficiency in your process to deliver timely and detailed background checks to your customers. Some of the less common tools can have the biggest impact on your work, like custom deliverables, transparent timelines, and consistent reporting. An efficient retrieval provider “toolkit” acts as a support system that helps Consumer Reporting Agencies get the most relevant data to enhance their searches, give clients peace of mind, and help provide the reports their clients need. 

Relevant Data Retrieval on Your Terms

We know that quick turnaround time and low costs are high on most of your customers' priority lists. Standard data formats and outputs from your data provider can impact both areas. Omni has the ability to customize our solutions based on our clients unique  specifications and needs, providing only the most relevant data. The robust customization options and unique preferences can benefit you and your clients in a few ways: 

• Save significant time by only getting the specific public record information needed to fulfill your clients’ orders. 
• Reduce organization labor cost dedicated to sorting, filtering, and reviewing data files.  
• Deliver savings by only paying for what you need. 

Keeping Your Data All in One Place

In addition to customized services, Omni offers custom, 1-to-1 technology integrations. If your CRA uses a proprietary platform for business operations, our team of developers can help connect the pieces so data flows seamlessly into your platform. 

Keeping your data all in one place reduces the need for back and forth between multiple data sources and your proprietary platform. Combined with robust filtering and customization options, consolidating the most relevant data into one platform can help teams focus on the quality, accuracy, and relevance of client reports. 

Transparent Estimated Time of Arrival

Solutions that offer insight into timelines help you proactively keep your clients up to date and provide insight for strategic planning. Omni’s Intelligent ETA tool does just that. Data requests are assigned an estimated delivery date upon order so you can seamlessly notify clients and share completion date expectations. 

All searches are available with clear estimated delivery dates based on current, accurate turnaround time performance in just a few simple and transparent steps, including details on: 

• Pending searches 
• Remote jurisdictions 
• Courthouse resource limitations 
• Weather delays 

Consistent, Valuable Information at Your Fingertips

Assessing your data retrieval performance can come in many different forms. Omni brings more transparency to the table with consistent performance metric reports. Reports are delivered monthly, quarterly, and annually so you always know where our performance and service levels stand. Get complete details and comparative monthly, annual, and quarterly performance on: 

• On Time Delivery Performance 

• Time Service Metrics 

• Order volumes 

• Hit Ratios and more 

Data is crucial to your CRA’s operations, but you may want to consider who the data comes from. Although data providers do not control the quality or accuracy of objective data, the tools they offer and how data is delivered can make a big difference. The way tools are leveraged to support your team and your clients can impact delivery quality, speed, and overall efficiency. Omni’s tools help CRA’s boost efficiency through customization, transparency, and predictability.   

Discover a different way of data retrieval with Omni. Find out what we can do for you today.